How to Edit Existing Events

You can use the following methods to edit existing events.

Edit Details

To edit any event detail, including its title, click the event on the calendar. Its current details will be displayed in a panel to the right. Click Edit at the bottom of the panel, and be sure to save your changes when you are done.

The Edit button

Reschedule

To reschedule an existing event, click and drag it to the new desired time slot directly in the calendar grid.

How to reschedule an event

Change Duration

When using the calendar in Week or Day view, you can change the duration of an event by clicking and dragging the bottom edge of the event block up or down. This action expands or reduces the amount of time that the event will take.

How to change event duration

Mark As Completed

To mark your event as completed, click the event and go to the event properties on the right-hand side of the screen. Then toggle the Completed switch. When you are done with this event or assignment, click Save. Completed events will be shown on the calendar in a grey color.

Toggle the Completed switch

Delete

To delete an event, select it from the calendar, then click the Delete button at the bottom of the panel. Press Delete in the pop-up window to confirm.

The Delete button

Note that your supervisors can view and edit your personal calendars, reassign your scheduled tasks and events to other agents, and assign someone else’s tasks to you.